Welcome Packet

Welcome to St. James Place!

We are open from 8:00am-6:00pm daily for the spring season.

Front Desk: (970) 845-9300

Property Info:

Building Security – The building is locked nightly at 6:00 p.m.  Your unit key will provide access to the building.  We ask that you do not prop open doors leading into St. James Place.  Your arriving guests may call directly to your unit from the phone at the main entrance to the building by dialing the unit number.  Plaza level units 1-9 are preceded by a 50 (for example, Plaza 1 is extension 501) and units 10-11 are preceded only by a 5 (510, 511).

Check-In/Check-Out - Check in time is 4pm, check out is strictly 10am.

Concierge Desk - E-mail Laura at lsilverstein@eastwest.com or dial extension 162. Direct phone 970-748-7833.

Emergency Contact – In the event of a medical, fire or police emergency dial 9-911.

Exercise Equipment – The Fitness center is open 24/7. The exercise facility is located across the courtyard from the lobby on the right. You can also access it by the elevators across from condos ending in 27.  Children under the age of 16 are not permitted to use the equipment.  Appropriate shoes are required.

Fax Service – For your convenience, fax service is available through the Front Desk.  A fee of $0.50 per page for incoming and $1.00 per page for outgoing fax messages will be charged to your unit.  Our fax number is (970) 845-0099.

Fire Extinguishers – Fire extinguishers are located in the pantry adjacent to the kitchen or under the kitchen sink.

Front Desk Hours - ext. 177

Housekeeping – Partial services available, please call front desk to schedule at least 24 hours in advance. Housekeeping services are provided between the hours of 9:00 a.m. and 4:00 p.m. All timeshare owners will receive complimentary midweek cleaning. 1st and 2nd floors on Tuesday, 3rd ad 4th floors on Wednesday.

Ice – The ice machine is located on the pool level, PC. 

Internet Access – High speed wireless internet access is available in all units. Guest computer and printer located in the lobby. Wi-fi password: sjp12345

Message Notification - All units are equipped with a voice mail system.  To retrieve your messages please dial 555.  Press “7” or “P” to play and “3” or “D” to delete the message.  To retrieve messages from outside your unit please call St. James Place at (970) 845-9300.  We will connect you with your room number, then dial “*” when you hear the message.  From there listen to the options that the automated system gives you to play and delete your messages.

Non Smoking Facility - The St. James Place is a non-smoking facility, we are very serious about maintaining a healthy environment.  A $500 fine WILL BE imposed for any violation of the smoking ban.

Parking – Underground guest parking is located in 'PB' Garage.  Upon check-in you will be given parking pass and instructions.  A room key is required to enter the building from the garage.   You are allowed one parking space per unit.  If you require additional parking, please speak to the Front Desk. Please do not park in the spot marked for PL2. There is an orange sign right above the spot. Any vehicles illegally parked will be towed.

Pets – In accordance with the Rules and Regulations of St. James HOA, timeshare owners, transient guests and exchanges are not allowed to bring pets onto the property.

Pool/Indoor & Outdoor Hot Tub –  PC level. 8:00am - 9:30pm daily, no lifeguard on duty. No glass allowed. Children 12 and under must be supervised by an adult.

Recycling – Bins are located underneath the kitchen counter as well as by the trash chutes on each level.

Rollaway Beds – Rollaway beds and mattresses are available upon request from the front desk.  There is a $25.00 per night charge per rollaway. Limited quantity available.

Sauna/Steam Room - 8:00am - 9:30pm. Located on PC level.

Safe Deposit Boxes – Available at the Front Desk if not in your room.  Directions are located on the safe.  If you forget your combination the Front Desk can only open it between the hours of 8:00am. and 6:00pm.

Shipping Address:
        210 Offerson Road
        P.O. Box 1512
        Avon, CO 81620
        *Include P.O. Box for any US Postal Service deliveries, please note that any delivery via USPS is subject to 3-7 day processing wait

Sports Equipment Storage – Ski lockers are available for additional storage.  Please inquire at the Front Desk. St. James Place is not responsible for items left unattended.  Hotel rooms/Lock off units are not equipped with ski lockers.

Telephone Service – To dial local numbers from your unit, please dial 9 followed by the number.  To direct dial long distance, please dial 9-1-followed by the area code and number.  To place credit card calls, dial 9-0.  To call another unit, dial that unit’s number.  Our “lock off” units have independent telephone extensions.  To contact a guest in a lock off unit, dial 3 digit room number and add “1” at the end, (Unit 106A = extension 1061).  For additional assistance please call the Front Desk.  Access information for long distance carriers is located in the Guests Services Directory in your unit.  There is a $1.00 charge for all local, operator assisted, credit card, information calls and toll-free calls.

Transportation – Complimentary shuttle service that is available in Beaver Creek from 6:00am until 10pm.  The shuttle will pick you up and drop you off at your convenience in Beaver Creek and Bachelor Gulch. Download the Village Connect App, at this moment they are not taking any phone call reservation.

Vending Machines – Sodas, snack items and laundry soap are located in the Vending Machine room on the 1st floor.